Frequently Asked Questions

We offer eight core product lines: Cyclohexane, Cyclobutane, Oxetane, Boronic Acids, Pyridines, Piperidines, Chiral Compounds, and Spiro Compounds. Over 500 catalog products are available in stock, and many more can be custom-synthesized.

Most in-stock catalog products ship within 24–48 hours. With our 100+ team (25 R&D scientists, 80 production specialists), we maintain an over 90% on-time delivery rate trusted by pharmaceutical companies worldwide.

Yes. From milligrams to kilograms, our 25-person R&D team handles route scouting, process optimization, and scale-up. We specialize in novel compounds, key intermediates, and reference standards — typically providing quotes within 24 hours.

Every compound is verified by HPLC, NMR, and MS with full analytical documentation. Our quality pass rate exceeds 99% across all batches. We also provide Certificates of Analysis (COA) upon request.

Minimum order quantities vary by product and packaging. Standard pack sizes (e.g., 1g, 5g, 25g, 100g) are listed on each product page. For bulk orders or other packaging, please contact us for a tailored quote.

Yes. We ship globally via express courier services. Shipping costs and delivery times depend on destination and product classification. All shipments comply with IATA/ADR dangerous goods regulations where applicable.

We treat all custom synthesis projects as strictly confidential. IP generated during development belongs to you. We sign confidentiality agreements (CDA/NDA) before project kickoff and maintain secure handling of all project data.

We accept wire transfer (T/T) as our primary payment method. For established accounts, we may offer credit terms. New customers typically start with prepayment; credit terms can be arranged after building a trading history.